CURRENT TURNAROUND TIME IS APPROXIMATELY 26 WEEKS
We are still working through orders as quickly as possible. We are beginning to get into some workboxes with fewer canvases so hopefully we will be able to get our turnaround time shaved down a little bit soon. The banner at the top of the website pages will be updated regularly with our approximate turnaround time.
We have so many kind, considerate and (very) patient customers and we truly appreciate so much that you entrust us with your needlepoint works of art.
THANK YOU!
Glynn & Patty
July 5th
Canvases need to be in our hands by this date. Please ship your order with tracking so that you will know when they arrive.
If we get these orders finished before Christmas, we will, of course, continue on and try to get as many orders as possible shipped before Christmas.
Our current estimated turn around time is approximately
26 weeks.
**We are working to finish orders as quickly as possible but we are still receiving a high volume of canvases each week.**
We do not accommodate rush requests. Canvases are finished in the order in which we receive them, one week's worth of mail at a time.
We are sorry to have to disappoint anyone in this regard, but we feel that this way of doing business works best for us and is the most fair to all customers. Please take this into account when planning your next project.
Rest assured, when your project is delivered to our shop, it is handled with the utmost care.
That being said, once your completed project ships back out our doors, we cannot control it's path back to you. Your package is at the mercy of the postal service but we always provide tracking information upon shipment via email.
We love our customers, so feel free call us anytime during our normal business hours! Please be aware that we are on Eastern Daylight Time.
1111 Indian Creek Road, Sadieville, Kentucky 40370, United States
(502) 542-9472 - Patty (office) (502) 542-9471 - Glynn (shop)
Open today | 09:00 am – 05:00 pm |