Reminders

April 2020

In spite of COVID-19 it is business as usual up the the Hill Top, for which we are very thankful.  We are still accepting needlepoint canvases for finishing and plan to continue to do so as long as we are healthy and can still get leather shipments.  Canvases continue to steadily come in the mail so our turnaround time is holding at about 11weeks.  Please send your shipments with tracking information so you will know when they get here and mark your calendars so you will know about when we will have them finished and ready to ship back to you.

Please be aware that we do not accommodate rush requests.  We have large numbers of canvases coming in each week and boxes of canvases for people that have already been waiting for several weeks to receive their finished items.   We realize that your project is very important to you; however, most of our customers feel the same way about their own projects, and so do we. We do not feel that it is fair for them to have to wait even longer because someone else offers to pay more to have theirs finished faster.  Canvases are finished in the order in which we received them, one week's worth of mail at a time.  We are sorry to have to disappoint anyone in this regard, but we feel that this way of doing business works best for us.   Please take this into account when planning your next project.  Thank you for your patience as we do our best to provide fine finishing services for all of our customers as quickly as we are able.